Privacy

Summary

This policy respects d. lgs. 196/2003 – (“Codice Privacy”) and the EU Regulation 679/2016 (“GDPR”) and explains how I collect and treat any information you give me.

Who is responsible for your information

Veronica Fossa, Via S. G. Barbarigo 45 36010 Zanè Vicenza (Italy) veronica@veronicafossa.com

Why I value your privacy

I value your privacy as much as I value my own. Since I’m uncomfortable with the information companies, governments, and other organizations keep on file, I ask for only the bare minimum from you–– my reader and customer. I’ll never use your personal information for any reason other than why you gave it. And I’ll never give anyone access to it unless I’m forced to by law.

How I collect information

I ask for contact information, including your name, email address, and phone number, on my website to reply to your inquiry. I use privacy-focused analytics. That means my website doesn’t use cookies or scripts that track the websites you visit. I also don’t use native social media ‘like’ or ‘sharing’ buttons, which also build profiles of your internet activity.

I collect your email address when you sign up for my newsletter. I ask for your account and contact information when you hire or buy something from me. Occasionally, I might receive your contact information from one of my partners. If I do, I protect it in exactly the same way as if you give it to me directly.

What information I hold

When you contact me by email or through my website, I collect your name, email address, phone number, social media username, the name of your business, and/or the name of the company work for if you’ve given me that.

If you sign up for my newsletter, I only collect your email address and your first name.

If you do business with me, I also collect your business name, registration number, VAT number, bank details, address, and credit card details (if needed). I keep records of the invoices I send to you and the payments you make.

Where I store your information

When you contact me by email or through my website, I store your information in Notion. If you sign up for my newsletter, I keep your name and email address in MailChimp. I chose these systems partly for their commitment to security.

What I use your information for

I use your contact information to keep in touch and send you details of my services and products. When I do, you can always unsubscribe from these communications, and I won’t send them to you again.

I might also email or video call you about my products and services. But I won’t get in touch again if you tell me not to. I will use your information to send you invoices, statements, or reminders.

The service providers I use

I may employ third-party companies and individuals to facilitate my service, provide it on my behalf, perform it, or assist me in monitoring and analyzing how you use it.

I’ve given access to your personal information only to perform these tasks on my behalf. They are obligated not to disclose or use it for any other purpose.

Here’s a comprehensive list of the service providers I use: 

  • Calendly for scheduling appointments, meetings, and video calls. Learn about their privacy policy here.
  • Plausible Analytics for website analytics, which is GDPR, ePrivacy, CCPA, and PECR compliant. Learn about their privacy policy here.
  • Mailchimp to send marketing communication emails to you. Learn about their privacy policy here.
  • Notion for my notes, tasks, wikis, and databases. Learn about their privacy policy here.

Typeform for the forms that appear on this website. Learn about their privacy policy here.

Who has access to your information

When I store information in my own systems, only the people who need it have access. I have access to everything you’ve provided. However, individual contractors or freelancers whom I might hire occasionally have access to only what they need to do their job.

How I keep your information private

Where I store your information in third-party services, I restrict access only to people who need it. The computers I use are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. My mobile devices are also protected by a fingerprint or facial recognition.

How long I store your information

I will store your personal information for the necessary time needed to reach the goals described above. For example, I will store your personal information to send you my newsletter until you decide to unsubscribe.

In any case, I will hold and store your information for the time allowed by law (art. 2947c.c.).

Your rights

You have the right to ask me to access, modify, and delete your personal information, revoke or limit the process of your personal information and obtain a copy of all your personal information anytime. Send your requests by email at veronica@veronicafossa.com

If you have any reason to complain about how I handle your privacy, please use the same email to contact me. I take your complaint very seriously and will try to resolve any disputes with you quickly and efficiently.

If we won’t be able to find any agreement, you may contact the office of Garante per la Protezione dei Dati Personali. Garante is the Italian supervisory authority for data protection issues. (www.garanteprivacy.it).

Changes to the policy

If I change the content of this policy, those changes will become effective when I publish them on my website.

Last updated: 24th April 2022