Terms and Conditions of Use and Sale

Please read these Terms and Conditions of Use and Sale carefully before using the website https://veronicafossa.com and purchasing digital products and services.

The following Terms and Conditions of Use and Sale govern:

  • Your access to the website and the available services, and regulate its use, whether for product purchases or simply for navigation.
  • The sale of products and services and regulate the general conditions of the contract.

By using the website, you agree to these rules. Otherwise, you won’t be allowed to use the website and must stop using it immediately.

Company information

The site and its contents are created, managed, and administered by the individual enterprise named Veronica Fossa, with the legal address in via S.G. Barbarigo 45, 36010 Zanè (Vicenza), VAT number 04221560248, and tax code FSSVNC87L52L157D, registration number in the Business Register of Vicenza REA: VI-388443.

Age requirements

The digital services and products aren’t intended for individuals under eighteen (18) years (or minors according to the law of their country). In particular, purchases are reserved for individuals who have reached 18 years of age at the time of purchase and are the rightful owners of a PayPal account and a valid credit card.

When you make a purchase, you’re responsible for the truthfulness and accuracy of all the information you provide. You declare that you’re at least 18 years old, are an authorised user of the PayPal account, are the owner of the credit card used to place the order, and have sufficient funds in your account to cover the cost of the order. Otherwise, I’ll immediately delete your registration or subscription and stop providing services.

Acceptance of conditions

When you browse and purchase digital services and products, you accept these general conditions and the data protection policies adopted by the site, as indicated in the appropriate section.

How you can use the content

The information on this website and the resources available for download are intended solely for educational and informational purposes.

The material is protected by copyright; you can use it for personal use, but always by indicating the author – Veronica Fossa and the website https://veronicafossa.com.

You aren’t allowed to use the content for commercial purposes.

The content isn’t professional advice

The information and resources available for download on this website are not intended as, and should not be interpreted as, professional advice.

As the owner of this business and website, I’m a professional, and the information provided on this website pertains to matters within my professional scope. However, nothing on this website replaces the advice of a professional who’s fully aware of the facts and circumstances of your situation.

I’ve done my best to ensure that the information provided on this website and the resources available for download are accurate and provide valuable information. However, you should always consult a professional to address your specific situation.

No professional-client relationship

Using this website doesn’t create a professional-client relationship between you and this website. That includes implementing any suggestions and using any resources available.

How you can use your content

Except for personal information covered by my Privacy Policy, any material you submit or post on my website is considered non-proprietary and non-confidential. Therefore, unless you inform me otherwise, I’m authorised to copy, disclose, distribute, embed, and otherwise use such material.


  • I ensure this website is available 24 hours a day, 365 days a year. However, websites may experience downtime due to server and other technical issues. Therefore, I won’t be responsible if this website or any content is unavailable at any time or for any period.
  • Despite my best efforts, I cannot guarantee that my website will always be free of errors or viruses or protected against cyber attacks. You’re responsible for configuring your computer to access my website and using appropriate firewall and antivirus protection software.
  • I’m not in any way responsible for damages or issues caused directly or indirectly by accessing my website and your inability to access the website.
  • The content of the site may change. I cannot guarantee that it’s accurate, complete, reliable, up-to-date, or error-free.


  • If, for business choices, the site contains links to other websites, I exercise no control over such websites and responsibility. I’m not responsible for the accessibility of third-party sites or their content.
  • Unless you have my prior written consent, you aren’t authorised to frame (framing, frame, part) the site on other websites or create links to any part or page of the site.

Section II: Sales

Before accessing the products the site provides, please read these Terms and Conditions of Use and Sale, which I reference in each purchase form. When you proceed to purchase my products, you accept the Terms.


You can find standardised and customised digital consulting packages for sale on this site. You can also purchase packages, tools, templates, and toolkits to efficiently design and host purposeful gatherings, conferences, and meetings that foster genuine connections and shared understanding.

You can also find suggestions and strategies for effective and positive communication. The content is better indicated and detailed on the site. You can find the technical requirements for using the content on each package description page.


To purchase the packages, follow the instructions, fill out the purchase form, submit it, and proceed with your preferred payment method. You’ll need to create an account and register. You can view your order history and download the content in your personal area. By completing the registration, you agree to follow the instructions on the site and provide the required data correctly and truthfully. You must also keep your login details confidential and commit not to disclose them to third parties.


The price of each product is in euros and indicated on the site.

Payment methods

You can choose between:

  • Credit card: MasterCard, Maestro, Visa, and Visa Electron
  • PayPal

Credit card

If you choose to pay with a credit card, you can enter your credit card details directly.

If I don’t receive authorisation from your credit card issuer, I’ll inform you so you can provide an alternative payment method. I reserve the right to verify the identity of the credit card owner by requesting the appropriate documentation.

Once I receive the payment, I’ll send you an order confirmation email notifying you that the payment has been successfully received. When the payment is received, you’ll receive another email with all the necessary information to use my services (as described in the “Material/Service Delivery” section).


After choosing to pay with PayPal (by selecting the yellow PayPal button), you’re redirected to their page and asked to enter the details for accessing your PayPal account or credit card into a secure electronic banking system provided by PayPal.

If I don’t receive authorisation from your credit card issuer, you get a message so you can provide an alternative payment method. I reserve the right to verify the identity of the credit card owner by requesting the appropriate documentation.

Once I receive the payment, I’ll send you an order confirmation email that I’ve successfully received and processed it.

Your security is my priority. I automatically encrypt confidential data transmitted between your computer and PayPal servers.

Additionally, the PayPal fraud prevention team monitors transactions 24/7.

Material/Service Delivery

Once your payment is confirmed, you’ll get the content you purchased in the email you provided during registration as the shipping address within 24 hours. You can also download it from your personal area.

If the product involves personal interaction, additional information, interviews, or registrations, I’ll contact you within three business days of receiving payment to gather further details and plan the consultation based on your needs.


The right of withdrawal is excluded, except for the application of non-negotiable consumer protection rules.

By purchasing packages without personal interaction, you (the consumer) accept the loss of the right to withdraw from the moment of payment, considering that sending digital content is automatic, immediate, and irrevocable.

By purchasing packages with personal interaction, you (the consumer) accept the loss of the right of withdrawal from the moment I get in touch to collect additional information and plan the consultation, as the execution of the contract has begun from that moment.

Vexatious Clauses

If, for any reason, any clause of these Terms and Conditions of Use and Sale is null and void, that won’t compromise the validity and compliance with the other provisions of these Terms and Conditions of Use and Sale.

Applicable Law – Competent Forum

These Terms and Conditions of Use and Sale, the contract, and any related contractual and/or extra-contractual obligations are subject to Italian law. Any matters related to website use or buying products will be interpreted and resolved according to Italian law, excluding private international law rules.

All disputes arising from browsing and/or purchasing products on the website and/or related to the General Terms and Conditions of Use and Sale and/or any extra-contractual obligations arising from or related to them are exclusively submitted to the jurisdiction of the Italian judge.

The territorial competence is conventionally identified and accepted in the Vicenza court. The mandatory rules provided by the applicable law are preserved on this point.

Protection of your personal data

Before uploading or providing personal data on the site, carefully read the Privacy Policy on the protection of personal data available in the “Privacy Policy” section.

Changes to the Terms

If I change the content of these Terms and Conditions of Use and Sale, these changes will be effective as soon as I publish them on my website. You can save and/or print and keep the current Terms and Conditions at the time of purchase.

If you have any questions or doubts about these Terms and Conditions of Use and Sale, email me at veronica@veronicafossa.com.

Last updated on 26/01/2023.


These Terms and Conditions of Use and Sale were originally written in Italian. Besides English, they may be translated into other languages.

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